Frequently Asked Questions
Everything you need to know about our timeless collections.
What materials are used in Electric Picks jewelry?
Our pieces are crafted using high-quality 14kt gold plating over brass or sterling silver. We also incorporate vintage-inspired chains and authentic coins to ensure a unique, premium feel for every wearer.
Does your jewelry come with a warranty?
Yes, we stand behind our quality. We offer a lifetime guarantee on all our jewelry. If your piece tarnishes or breaks, we will replace or repair it for you at no additional cost.
How should I care for my gold-plated jewelry?
To maintain the shine, avoid contact with perfumes, lotions, and salt water. We recommend removing your jewelry before showering or exercising and storing it in a dry place when not in use.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns within 30 days of delivery for a full refund, provided the items are in their original, unworn condition.
When will my order ship?
Standard orders are typically processed and shipped within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Do you offer international shipping?
Absolutely! Electric Picks ships worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.